About the Starting Points

The I Have A Concern service finder tool will use the information you share to match you with the most appropriate starting service provider. This service provider may or may not end up being the one to provide service to the child/youth, or may not be the only one to provide service to the child/youth (based on the concerns).

The following are potential starting service providers:

Developmental Services Resource Centre

Developmental Services Resource Centre - Waterloo Region (DSRC) serves as the single point of access for clinical services, service coordination, children's residential services, children's respite and service resolution. These services are available to children and adults in Waterloo Region who have an Intellectual Disability and/or an Autism Spectrum Disorder.

For more information please visit www.dscwr.com or call 519-741-1121

Front Door

Front Door is the access point for child and youth mental health treatment programs in Waterloo Region and is co-delivered by Lutherwood and Carizon. If you have any questions or concerns about your child's mental health and well-being or if you are a youth interested in accessing services, Front Door can help.

For more information, visit www.frontdoormentalhealth.ca.

The Infant and Child Development Program

The Infant and Child Development Program (ICDP) supports families of infants and young children who are experiencing developmental disabilities or have biological conditions that may impact healthy growth and development. Our services will vary depending upon your child's needs and can change depending upon your preferences and/or your child's developmental needs. Services may include child development information, developmental consultation, developmental monitoring, developmental screening, developmental facilitation, family support, referrals to other services, and service coordination.

For more information please visit http://chd.region.waterloo.on.ca/en/childfamilyhealth/childrenwithspecialneeds.asp, or call 519-575-4400 x5002.

KidsAbility

KidsAbility is a community based organization that offers a range of rehabilitation services for children and youth from birth to age 18 (or school exit) and their families. This includes children and youth with communication, developmental and/or physical delays or disabilities.

For more information please visit www.KidsAbility.ca/referrals, or call 519-886-8886 ext 1214.

Region of Waterloo Public Health

Region of Waterloo Public Health - Child and Family Health helps to build healthier families with children ages 0-6 years by:

Answering questions and providing information
Offering programs and services : including the Healthy Babies, Healthy Children ( HBHC) program and the Infant and Child Development ( ICDP ) program.
Connecting families with community supports.

For more information please visit https://www.regionofwaterloo.ca/en/health-and-wellness/parenting-and-child-health.aspx, or call Region of Waterloo Public Health at 519-575-4400 and ask to speak to a Public Health nurse.

Ray of Hope

Ray of Hope Youth Addiction Services offers addiction treatment programs which assist youth on the journey to overcoming addiction. We provide three levels of treatment to youth: Community, Day and Residential (males only), as well as support to parents/guardians and other family members, with the ultimate goal of helping youth return to a life free of addiction.

For more information please visit www.youthaddictions.ca, or call 519-743-2311.

Special Needs Access Point

Special Needs Access Point (SNAP) is the single point of access for referrals to services and supports for children 0-6 who are attending, or who wish to attend, licensed child care programs (centre-based or home based) in Waterloo Region.

For more information please visit the Region of Waterloo Special Needs Support page, call 519-514-7627 or snap@kwhab.ca

Waterloo Wellington Local Health Integration Network

The Waterloo Wellington Local Health Integration Network (WWLHIN) is an agency of the Government of Ontario that connects you with care, at home and in the community, and connects your health system to improve your care experience. We are the access point for care for children with medically complex needs or those looking for self-care resources.

For more information please visit our home and community care page at www.wwlhin.on.ca, or call 310-2222.